Refund and Cancellation Policy
Effective Date: January 10, 2025
At Digital Jahid Media (“we,” “us,” “our”), we uphold a strict no-refund policy for all our services and courses. By purchasing or subscribing to our Services, you agree to the following terms:
1. No Refund Policy
a. Courses
- All course purchases are final and non-refundable.
- Once access to the course material is provided, no cancellations or refunds will be entertained, regardless of the extent of course usage.
b. Agency Services
- Payments for agency services, including but not limited to digital marketing, social media management, and website development, are non-refundable.
- Once a service agreement is signed and the work has commenced, no refunds will be provided.
2. Cancellations
a. Courses
- Course access cannot be canceled after purchase. Access will remain active for the duration specified at the time of purchase.
b. Agency Services
- Cancellation requests for agency services must be made in writing.
- Any cancellations after project commencement may still be subject to full payment, as outlined in the signed agreement.
3. Exceptional Circumstances
- In rare cases, such as duplicate transactions or technical errors, refund requests may be reviewed on a case-by-case basis. However, approval of such requests remains solely at our discretion.
4. Contact Us
If you have any questions regarding this Refund and Cancellation Policy or believe there has been an error with your transaction, please reach out to us at:
Digital Jahid Media Email: Info@digitaljahidmedia.com